Mattresses
Smaragd® innerspring mattresses come with a 2-year guarantee on their innersprings against defects in material and workmanship. The guarantee applies exclusively to the domestic use of the mattresses.
The guarantee does not apply to damage caused by improper use or lack of or incorrect care.
The invoice must be kept as proof of purchase and presented when making a claim under the guarantee.
The statutory rights of withdrawal and warranty rights remain unchanged. In order to ensure smooth processing of the warranty claim, the customer is requested to provide appropriate photographic material of the damage or material defects.
Beds
We give a 2 year guarantee on the frame/substructure, headboard (back panel), bed bases and slatted frames with regard to material and workmanship defects on boxspring, upholstered & BOX-Plus beds from Smaragd®.
The guarantee applies exclusively to the domestic use of the beds.
The guarantee does not apply to damage caused by improper use of the beds and/or lack of or incorrect care of the fabric.
The invoice must be kept as proof of purchase and presented when making a claim under the guarantee.